FAQ

Your membership fee provides comprehensive primary care, including unlimited office visits, annual wellness exams, basic office procedures, in-office testing, treatment for acute illnesses, and 24/7/365 access to your doctor via telemedicine—all with minimal wait times.

You’ll also enjoy access to discounted laboratory tests, generic medications, cardiac diagnostics, and imaging services.

There is no sign-up fee. Just sign-up for the membership, enroll in the easy monthly, quarterly or annual payment system and start accessing great care. It’s that simple.

We believe in maintaining an open, honest, and respectful relationship with our patients. If you share a concern that we’re unable to resolve together, either you or YourChoice Direct Care may end the membership with 30 days’ notice.

Yes! HSAs can now be used to pay for your YourChoice Direct Care membership, just as they can be used for medications and labs. This makes our already low-cost membership even more affordable!

Under the Direct Primary Care (DPC) model, the patient (you) receives comprehensive primary health care directly from their DPC physician. The patient pays for this care through a monthly, quarterly or annual fee, paid directly to YourChoice Direct Care.

Because DPC practices do not accept insurance payments, the providers are able to avoid the ever-increasing and costly documentation demands and administrative intrusions that come with accepting insurance payments.  DPC practices also avoid the onerous patient data collection responsibilities which many plans impose. These require staff, time, and money, often amounting to substantial intrusions on patient privacy.

Because DPC physicians avoid these obligations to insurance companies, they are free to spend that time listening to and treating patients. And because DPC physicians eliminate the significant overhead costs of participating in insurance, they can pass the savings on to you, the patient – and give compassionate, attentive and timely care at an affordable cost. At YourChoice, you are not a “covered life” but a person.

Please find a complete list of our prices here.

We treat acute and chronic health problems consistent with the scope of practice of primary care providers.

No. Patient privacy is a natural benefit of this medical model. We do not provide any third party with a copy of your records, unless you specifically ask us to do so, to obtain service provided by an outside provider or if YourChoice Direct Care is subject to subpoena or search warrant.

In the age of telemedicine, many conditions can be diagnosed and treated via a simple conversation by phone or webcam. If appropriate, we will locate the nearest pharmacy and order medication most suited for your circumstance. Many Healthcare systems charge more for telemedicine with a doctor who doesn’t know you – at YourChoice, you get telemedicine with your doctor at no additional cost.

Absolutely! It’s how we do custom healthcare. After normal office hours our members can call or text their provider’s cell phone number for urgent medical issues.

Charges can be added and applied to your preferred method of payment at the time those services are rendered.

We unequivocally recommend that you carry some form of appropriate coverage to ensure financial protection should hospitalization or specialist care become necessary. To maximize savings, combining YourChoice Direct Care with a high-deductible PPO—using an HSA to pay the membership—or with a health-sharing coverage option may offer the best opportunity to save thousands of dollars per year. Please consult an appropriate financial expert to determine the best option for your situation.

Absolutely, just not for direct payment of us. We work for you. We are your advocate. With most PPOs or Christian based Health Sharing, YourChoice Direct Care can still order labs, x-rays, medications and make referrals to the facilities preferred by you or your insurance. The one exception can be certain HMOs.

Absolutely. However, just like with traditional insurance companies, we work for you. Thus, your monthly membership fee cannot be submitted to Medicare for reimbursement. You may need to sign a waiver that declares that neither you nor YourChoice Direct Care will directly bill Medicare for your membership fee with our practice. You can still use Medicare for specialists, labs, medications and services outside of our practice.

Medicare and Medicare supplemental insurance will still cover medical costs that you incur outside of YourChoice Direct Care. For example, prescriptions that you fill at an outside pharmacy, labs run at an outside lab, hospital charges, physical therapy, x-rays and scans, just to name a few, should be covered at their usual rate. You do not lose your Medicare coverage for other medical needs just because you are a patient of YourChoice Direct Care.

Many patients carry expensive “Cadillac” insurance plans in an attempt to have low or no copays and full coverage for labs and prescriptions.

With YourChoice Direct Care, your membership already includes all primary care office visits, in-office tests, and many procedures—without copays or hidden fees. Also, with our discounted labs, generic medications and access to inexpensive imaging services, many patients find that switching from a high-priced “Cadillac” plan to a lower-cost basic insurance plan or Health Sharing can potentially save thousands of dollars each year.

Please consult a qualified financial professional to determine whether this approach is right for your individual situation.